Customer Service
Here for you with local knowledge and health care expertise
We’re here to help you get the care you need when you need it. Our Bay Area-based Customer Service team is ready to assist you in finding a doctor and answering your questions about medical benefits and services.
Brown & Toland Customer Service is available Monday through Thursday, between 8 a.m. and 5 p.m., and on Friday between 9 a.m. and 5 p.m.
Or send us a note using our online form.
Hearing-impaired individuals may use one of the California Relay Service telephone numbers:
- 711 (TTY/voice) or 1-800-735-2922 (voice)
- For Spanish, 1-800-855-3000 (TTY/voice)