Non-Discrimination Notice and Accessibility

Brown & Toland Physicians (Brown & Toland) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Brown & Toland Physicians does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Brown & Toland Physicians:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Customer Service.

Customer Service

Attention: Customer Service Brown & Toland Physicians PO Box 72710 Oakland, CA 94612-8910

Toll Free: 1-800-225-5637 Local: 415-972-6002 TTY: 1-800-735-2929 If you believe that Brown & Toland has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with the Section 1557 Coordinator.

By Mail: Attention: Section 1557 Coordinator, Compliance Department Brown & Toland Physicians PO Box 72710 Oakland, CA 94612-8910

By Phone: (415) 972-4268  

By Email: [email protected]

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Download the Brown & Toland Physicians Nondiscrimination Notice (PDF)